Eresin Hotels Topkapi Istanbul, Istanbul

The hotel rooms are very spacious and nice with a street view, although they were very dirty. The service was good overall, except for a particular receptionist. The location is fantastic, very close to transport and near the center, but disturbing noise was a drawback. The dining options were limited, and the additional services in breakfast came at an extra charge. The facilities need updating to match a 5-star standard.

The hotel offers amazing rooms that are very clean and beautifully fragranced, providing extra special touches, which is great. However, showers need renovation, especially for families traveling with kids. The service start doing very hard noise early in the corridor, and there is a need for friendlier staff. The location is convenient with means of transport to take you everywhere, but improvements could be made in terms of communication and updates from the reception. The dining experience may not reach a 5-star level, and some aspects could be enhanced. Despite some drawbacks, the hotel offers great service, like room service, car hire, and laundry services.

The hotel is situated in a convenient spot in Istanbul, with friendly staff and luxurious rooms. However, there were issues with communication about additional payments. Dining options could be improved, even though the breakfast variety was good.

The hotel is situated in the middle of Istanbul, which is great for accessing the tram and nearby shops. The staff are warm and very kind, always ready to assist. However, the rooms are dated and look out onto less-than-appealing surroundings.